Mixed Billing Policy Commencing 1 June 2025
Important Changes to our Fees & Billing Structure:
Commencing 1 June 2025, some of our doctors will be implementing private consultation fees for most patients - bulk-billing will still be available for children under 16yo and Pensioners/Healthcare card holders for standard consultations.
The GPs who are now operating under this fee structure include Dr Sohael Rahman, Dr Simin Ghoochani, Dr Cameron Nik, Dr Shamsunnaher Renu, and Dr Jing Rao.
All other GPs still bulk bill for simple 1-issue standard consultations.
Please read the booking terms on HotDoc when booking online,
or call reception if you have any questions.
Why is this change happening?
Mixed billing helps us to bridge the gap between the Medicare rebate and the actual cost of providing our services. Like many medical practices, we have been facing increasing operational costs, and this change will allow us to continue providing comprehensive, high-quality medical care, invest in necessary equipment and staff training, and maintain our commitment to serving our community. Whilst recent government incentives towards bulk-billing are welcomed, they alone cannot address the fundamental challenges facing our primary healthcare system. Please contact your MP to help modernise Medicare and increase the rebates after years of freezes and inadequate indexation.
FREQUENTLY ASKED QUESTIONS
What is mixed billing?
Mixed billing means that most consultations and services incur a fee, except for children under 16yo and Pension/Health Care Card holders who will continue to be bulk-billed for most standard consultations. A standard consult is $80 with a Medicare rebate of $42.85. Click here for our practice policies and fees. Please note that all new patients incur a fee for their initial consultation.
Which services will be bulk-billed?
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Standard appointments for children under 16 years of age - Monday to Saturday
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Standard appointments for Pensioners and Healthcare Card holders - Monday to Saturday
Will I receive a Medicare rebate?
Yes, for privately billed services, you will be eligible to claim the Medicare rebate. Our staff will process your Medicare claim electronically at the time of payment, and the rebate will typically be deposited into your bank account by Medicare within 24-48hrs.